MasterClass
Each MasterClass takes place over 3 interactive classes and involve an assessment activity to consolidate and apply insights to the real world business of making fun. Program registrations are limited to only 12 participants to enhance attractions industry professional networking and the opportunity for personalised coaching support by the program faculty. All MasterClasses run across 3 consecutive days beginning from the advertised start date. The China Southern Time is perfect for European, Middle Eastern and Asia Pacific located participants. The Eastern Standard Time is perfect for North and South American participants. Each individual class is scheduled for 2.5 hours with a total of 7.5 hours of course time. Each MasterClass includes expertise sharing, interactive question and answers opportunities, break out groups, and a participant practical assessment.
WORLD CLASS THEME PARK & ATTRACTIONS MANAGEMENT BEST PRACTICES
A MasterClass filled with information, stories, and case studies highlighting many of the best practices from the world’s leading theme parks and attractions. Focused on developing human resources and leadership strategic planning that equips your attraction with best practices from other leading attractions to deliver world-class theme park and attractions management.
INVESTMENT: $320.00 USD via Paypal
UPCOMING PROGRAMS:
STRATEGIC ATTRACTIONS MANAGEMENT FOR HIGH EMPLOYEE ENGAGEMENT
Research proves that there is a correlation between employee engagement and Service, Sales, Quality, Safety, Retention and Profit! The attractions industry has developed some very unique and creative initiatives when it comes to developing employee engagement strategies. This program exposes participants to the unique initiatives and strategies used by some of the worlds leading theme parks and attractions.
INVESTMENT: $320.00 USD via Paypal
UPCOMING PROGRAMS:
DEVELOPING A SERVICE EXCELLENCE SYSTEM FOR YOUR NEW ATTRACTION
Delivering service excellence consistently at attractions is not a happy accident. It is the result of hard work and careful plans. During this MasterClass you will identify successful models for designing and delivering service excellence across your attractions. You will leave with a model to develop and implement a hands-on, practical approach to implementing a service excellence system for service management and, ultimately, better service results.
INVESTMENT: $320.00 USD via Paypal
UPCOMING PROGRAMS:
COMING SOON
STEP BY STEP FEC MANAGEMENT
A MasterClass that takes participants through a step by step approach to best practice Family Entertainment Center management. An experienced and successful FEC operator will guide you through the management process. A unique FEC Guide including templates, tips and essential standard operating procedures is also available for purchase for registered program participants.
INVESTMENT: $320.00 USD via Paypal
UPCOMING PROGRAMS: